THE CARERS HELPLINE
TEL:01942 606086
E MAIL info@carershelpline.co.uk
The Carers Helpline offers advice, support and information for carers of all ages who are caring for a relative, friend or neighbour who cannot manage without help because of age, illness or disability. Carers Helpline offers the carer someone to talk to, someone who will listen, information on the support available from both statutory and voluntary agencies, leisure activities, holidays and carers groups.
The Helpline is open from 9.30am to 8.00pm - Monday to Friday. There is an answer machine for calls outside of these hours, anyone who calls and leaves their number will be contacted on the next working day. There is also a fax machine available on 01942 606086
Who is a Carer?
The word Carer is often used by Health and Social Services to identify a family member or close friend of someone with an illness, disability or who has mental illness.
Often Carers do not see themselves as a carer. Many people fall into the role of carer because they see it as an extension of their responsibilities within the relationship they have with the person that is ill. Often Carers feel isolated and overburdened and may develop stress and anxiety themselves because of the pressure that they face.
As a carer you are not alone
Statistics from the Department of Health show that:
- There are 5.7 million Carers in Great Britain
- 46,000 in the Wigan and Leigh borough area
- Almost 1 in 4 are caring for someone with mental illness or form of dementia
VOLUNTEERS WANTED
Volunteer Role Description
Role Title: | Carers Helpline – Telephone Volunteer
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Where:
| Wigan & Leigh Pensioners Link Centre. 27 Charles Street Leigh. Lancashire. WN7 1DB |
When:
| Hours between: 9.30amto 1pm. Or 1pm to 4.30pm Monday to Friday in the office. Or Evenings from your own home via a telephone divert system from 5pm to 8pm |
Commitment:
| Minimum 2 duties per month. |
Duration:
| Permanent |
Requirements:
| Essential: To be comfortable in dealing with people on the telephone. Good listening skills. Caring and dependable, with an impartial and non-judgemental approach that values carers. Desirable: Flexibility
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What’s In It For You:
| Training and support will help you develop new skills and gain confidence and experience. The chance to “do something for you”. A good feeling of satisfaction in helping others. A chance to make a difference. |
Why We Want You:
| The Carers Helpline offers carers someone to talk to, someone who will listen. We offer information and support. By becoming a volunteer you would be helping to reduce the isolation of carers and those for whom they care. Volunteers play a vital role on the Carers Helpline in offering a quality service and help others.
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Notes:
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For more information, contact: | Norma Brown Helpline Co-Ordinator 27 Charles Street Leigh. WN7 1DB or by email info@carershelpline.co.uk or by telephone on 01942 606086
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